FAQs

Move Management

  • By hiring us you are getting relocation support, professional organization, senior industry experience, and concierge level of care. We care about the PERSON FIRST.

    We take the time to understand your objectives, deadlines and concerns. We make it happen seamlessly allowing you to focus on your family and career.

  • We work with all types of individuals and families, but specialize working with seniors (because we love them and many need assistance) and “Sandwich Generation” adult professionals.

  • Moving companies will pack EVERYTHING in your home. We will help you pack in an organized and categorized manner. We donate or discard what you don’t want which means you take LESS with you, save money on movers, save time unpacking your new home AND easily find things when unpacking.

  • We become you and your parent's #1 ally, eyes/ears; we step up our daily communication. We understand how nerve wracking it can be to have your parents far away from you and not be able to be there physically.

  • Yes, we have experience with clients with MCI, Dementia and Alzheimer's. Also clients with mobility restrictions and those coming out of Skilled Nursing Facilities (SNF). We take into account these situations and work with families to ensure their loved ones have the clothing/supplies/furniture/equipment/transport they need to be comfortable. If we don't have the resources, our referral partners usually do.

  • Absolutely. We offer a professional level of communication with all responsible parties including direct access to digital folders for each client. Those folders contain all pertinent contracts, waivers, receipts, purchases and warranties (if applicable).

Real Estate

  • It’s highly dependent on the amount of things in the home, what the family wishes to do with remaining items (estate sale, garage sales, donations, discards, junk haul).

    We charge hourly rates per staff member.

  • Absolutely! We will even help coordinate schedules, tasks and deadlines that need to be met. We always have a back up plan if friends and family are not able to help as initially planned.

  • We will discuss on a case by case basis. We do offer a hybrid online estate sale service.

  • Most of the time yes, but also case by case.

  • Not at all! We will take lots of photos and videos and keep you consistently updated.

  • We will discuss ahead of time the items you are looking for and we’ll arrange for shipping.

  • We will go through our contract in detail with you prior to beginning. We’ll address these concerns on a case-by-case basis.

  • There are many moving pieces and vendors involved in this process. From sorting out sentimental items, selling valuables, cleaning, staging, repairs, photographers, etc….we schedule and streamline the process. Inevitably, there will be adjustments and hiccups, we take all of it off your plate.